We are seeking a detail-oriented and analytical Technical Project Analyst to drive sales and optimize our online product performance! This role involves conducting market research, analyzing pricing and competitors, and providing actionable insights to enhance sales strategies. You'll generate reports, manage product listing on Amazon and eBay, and collaborate with vendors to negotiate pricing.

Strong analytical skills, proficiency in Excel, and a keen understanding on online sales platforms are essential. If you thrive in a fast-paced environment and enjoy leveraging data to drive success, we'd love to hear form you!

What We Have to Offer You:

We have a competitive wage and benefit package that includes Medical, Dental, Vision, Short & Long-Term Disability, Vacation, Paid Time Off, Employee Assistance Program, Identity Guard, Legal Assistance, Pet Insurance, Volunteer Time Off, Paid Parental Leave, and a 401(k) plan.

Essential Functions/Job Responsibilities

• Conduct product and market research, competitor analysis, and analyze pricing for online products in an effort to drive sales revenue and maintain a competitive advantage. Monitor competitor pricing, MAP compliance, and market trends, and adjust strategy accordingly.
• Generate sales and inventory reports and associated business development recommendations to management using business intelligence and other reporting tools.
• Own the promotional buying process for all strategic vendors by maintaining inventory and ensuring accurate promotional execution.
• Utilize AI tools to suggest, create and implement automations and workflows.
• Assist in the management of VIP customers by placing purchase orders and monitoring sales orders.
• Conduct data analysis to optimize business operations (shipping, pricing, inventory analysis etc.).
• Own purchase order tracking, pricing, backorders and discrepancies.
• Provide actionable insights to guide the sales and marketing teams.
• Contribute to the development of sales plans and objectives.
• Regularly review customer feedback and communicate with team members on product development needs.
• Identify untapped product opportunities and markets for further business development.
• Operate Seller Central and eBay platforms on a day to day basis to ensure products generate sales and enhance product ranking.
• Create and update product listings on Amazon and eBay.
• Analyze and purchase vendor promotional products, including “off book” promotions for key vendors.
• Develop and maintain exceptional relationships with vendors.
• Negotiate special pricing with vendors.
• Keyword planning and research; implement and search for new keywords and update as necessary.
• Work directly with photographers, development team, and graphic designers. Ensure deadlines and quality standards are met.
• Remain up to date on Amazon marketplace trends and industry changes.
• Maintain punctuality and regular and reliable attendance.
• Collaborate and communicate effectively with other team members.
• Support a culture of collaboration and maintain a positive work environment.
• Complete other duties as assigned by supervisor and/or department management.

Qualifications

• At least one year of experience in a sales or customer service capacity.
• Prior experience in an e-commerce environment is preferred.
• Prior experience using Netsuite is preferred.
• Proficiency in MS Office suite, including Excel.
• Proficiency in AI tools and workflows.
• Ability to effectively gather and analyze facts, draw conclusions, define problems and suggest solutions.
• Eagerness for solving problems and commitment to accepting responsibility.
• Excellent verbal and written communication skills.
• Excellent attention to detail.
• Ability to multi-task.
• Ability to work well under pressure in a fluid, fast-paced environment while meeting critical deadlines.
• Ability to learn and understand new Internet sales platforms quickly.
• Enthusiasm for working in an organization where structure is evolving and flexibility and teamwork are necessities.
• May be required to work weekends and after regular business hours as needed.

Education: Bachelor's degree required. Commensurate experience may be considered.

Employment Type: Full-Time; Hybrid

Important notes:

Professional Contractor Supply is an Equal Opportunity Employer and Drug Free workplace. Background check and drug screening are required prior to employment.

Professional Contractor Supply is one of the fastest-growing industrial tool and supply companies in the country, with roots in the industry since 1987. PCS is passionate about providing the best construction supplies at the most competitive prices, with a world-class customer service philosophy.